You are the Internship Program Manager for Deloitte. While your program attracts many talented students, you are having trouble recruiting
BUS 100W (Acker)
Sample Problem-Solving Scenarios, Winter 2023
For Project #3, you may choose ONE of these scenarios to write about. You will still need to develop a
specific Context Description for your report.
- You are the Assistant Manager of the Riverside Madison branch of 24 Hour Fitness. Since your
gym reopened after COVID, customers and potential customers have posted many complaints
on Yelp about your gym’s unsanitary conditions, especially in the pool and sauna areas. Propose
a way to consistently improve housekeeping and maintenance so you can persuade more
people to join your gym. - You are the Event Services Manager for the University of Redlands, where you coordinate
room preparation for major events like conferences and wedding receptions. Recently, your
team has had trouble tracking the furniture and audiovisual equipment that you use to set up
event space, leading to several customer complaints. Propose a better system to document
your inventory and make sure it’s distributed on time to the correct rooms. - You are the Internship Program Manager for Deloitte. While your program attracts many
talented students, you are having trouble recruiting them for full-time positions at Deloitte
after they graduate. Specifically, past interns have complained that their internship tasks do not
match their career goals or improve their professional development. Propose a way to enhance
your internships to make them more appealing and improve intern retention.
Answer preview for You are the Internship Program Manager for Deloitte. While your program attracts many talented students, you are having trouble recruiting
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