Write a letter that maintains good customer relations with Jamba but refuses the request. What reasons can you give, and what alternatives
Your Task
Write a letter that maintains good customer relations with Jamba but refuses the request. What reasons
can you give, and what alternatives are available? Address your letter Mr. Jim Tate, Vice President,
Product Development, Jamba Inc., 3001 Dallas Pkwy Ste. 140, Frisco, TX 75034.
Check the format of block-style letters pages 530 and 531 in your textbook. As you plan and write your
letter, consider the following points:
- Find a tactful, professional way to deny the request while making sure Jim Tate will not feel
guilty for asking. - Decide whether to use the direct or indirect approach.
- Present clear, pertinent facts using the information available in the case. You may make up
logical, necessary information. - Write clearly, concisely, and professionally.
- Proofread your email to avoid spelling, grammar, and punctuation errors.
You may work individually or with your group members. You will be graded with the Professional, Clear,
and Concise Rubric, which is available on Canvas.
Answer preview for Write a letter that maintains good customer relations with Jamba but refuses the request. What reasons can you give, and what alternatives
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