You will discuss ideas about how to start learning relationships and to get the buy-in from other leaders in the company.

NOTE: been working on DTV company. Assignment 5.1 —How Leaders Create Customer Learning Relationships.

Procedure

Imagine that you occupy the position of CCO in your company. Identify a customer with whom your company could develop a learning relationship. Thinking of your company as a system of departments and yourself as a leader in the company, propose ways that various departments can work together to contribute to a single learning relationship with a customer. Don’t forget social media outlets as possible methods for your consideration.