Mystery Shopper Report

Part 1 – Define and discuss what a mystery shopper report is. You can find a sample of one at www.VinoU.com (for a sample click the ‘Service Dynamics’ button; then scroll down to ‘Mystery Shopper Analysis’), or you can search the internet for samples. Research companies on the internet to provide a thorough analysis and demonstrated understanding of what they are and what services they provide.

Part 2 – Do a Mystery Shop of a restaurant!