Concerning customer input for the new system, how can Edward involve customers in the process
Questions
1. To collect complete information on functional requirements, what are some techniques that might be used? Be specific and include some sample questions, Edward might ask by using various techniques. Also, specify a sample of functional and non-functional requirements.
2. Concerning customer input for the new system, how can Edward involve customers in the process? How can he interest them in participating? What methods can Edward use to ensure that the customers he involves are representative of John and Jacob’s entire customer group?
3. One of the toughest problems in investigating system requirements is to make sure they are complete and comprehensive. How would you ensure that you get all the right information during an interview session?
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