Fact or Fiction: Professional Communications
Determine whether each of the following statements is fact or fiction. If the statement is fiction, make the statement factual by substantively rewriting the false statements—don’t just add “not.” Briefly explain why the statement is fact OR fiction and how your new statement is true.
Select one of the prompts below that interests you
1. Research has shown that most of us listen to about 50% of what we hear. This may explain why we have some many misunderstandings in the workplace.
2. Your clothing and grooming are important elements of verbal communications.
3. In times of stress, is it OK to vent as well as use slang and foul language. Similarly, in social functions it is fine to relax and use less professional language.
4. Venting helps with problem-solving.
5. In our more informal business environments, poor grammar is overlooked since it is difficult to improve and it is really only a personal factor.
6. Since everyone depends on a smartphone in today’s business world, it is accepted to have your phone out in business meetings…any time really is OK since everybody uses a smartphone.
7. Texting is preferred to voice mail.
8. Skill in listening improves your self-confidence; in fact, intelligent responses are easier when you listen well.
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