Describe member services and incentives and discuss new/current/upcoming technology.

Access Blue Cross/ Blue Shield website and write a paper addressing the following:

Describe member services and incentives and discuss new/current/upcoming technology.

Examine provider network and outreach.

Explain the insurance company’s commitment to excellence and quality.

List its accreditation and/or certification.

Generate two recommendations for improving the company’s member services and/or website.

Must include an introduction and conclusion. Must be three to four double-spaced pages in length and formatted according to APA style. Must use at least three scholarly sources or peer-reviewed less than 5 years old.