Please refer to the case study titled “Kenworth Motors” given Chapter 9 in your textbook and answer the following questions:
Please refer to the case study titled “Kenworth Motors” given Chapter 9 in your textbook and answer the following questions:
- What were the primary organizational challenges Kenworth Motors faced that led them to initiate a change process?
- What diagnostic tools were used to collect data on the organizational issues at Kenworth Motors? How did the data inform the intervention process?
- Explain how employee involvement was encouraged in the change process at Kenworth Motors. What impact did this have on the success of the intervention?
- How did Kenworth Motors address resistance to change among its employees? What strategies were implemented to minimize resistance?
Note:
- You must include at least 5 references.
- Format your references using APA style.
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