Identify five (5) clinical or service quality studies an HMO might conduct. Explain why they would be helpful to the quality improvement
Quality studies, a key quality management process, are routinely completed on clinical and
service issues and are required by the various accreditation agencies. Some examples include the
following: analysis of member complaints, clinical study of readmissions to the hospital within
four weeks, and drug usage for hypertensive patients.
Identify five (5) clinical or service quality studies an HMO might conduct. Explain why they
would be helpful to the quality improvement process of the HMO. You may contact a local
HMO and query the quality management director. (25 points) (A 1-page response is required.)
Answer preview for Identify five (5) clinical or service quality studies an HMO might conduct. Explain why they would be helpful to the quality improvement
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