After watching the clip, write a 2-page only (double space) to discuss the compliance-gaining strategies attempted by Kathleen

Learning Goal: I’m working on a communications writing question and need a sample draft to help me learn.

Description: You’ve Got Mail – Hi Rose – Kathleen is in a long line at the grocery store and realizes as she goes to pay that it is a “cash-only” line. Kathleen does not have any cash; she only has a credit card. The cashier, Rose, is upset at her mistake and it takes a 3rd party to settle the situation. Kathleen’s business rival Joe appears and sweet talks the cashier into accepting a credit card.

Questions: After watching the clip, write a 2-page only (double space) to discuss the compliance-gaining strategies attempted by Kathleen and Joe. Focus on whether the strategies are prosocial or antisocial. In addition, discuss other strategies that may have been used and the effectiveness of each strategy.

https://www.youtube.com/watch?v=tgnjbl4SdbU

Compliance-Gaining Typologies

Compliance-gaining is a communicative behavior in which an agent engages so as to elicit from a target some agent-selected behavior

Agent: similar to the concept of an agent or source

Target: similar to the concept of receiver or persuadee

Primary research question concerned with why an agent chooses particular persuasion strategies

Personal difference

Situational characteristics

Secondary goals

See the research of Marwell and Schmitt (1967), Schenck-Hamlin et al. (1982), and Kearney et al. (1992) for different typologies of compliance gaining tactics (page 275-283).

Compliance Technique in Psychology

Answer preview for After watching the clip, write a 2-page only (double space) to discuss the compliance-gaining strategies attempted by Kathleen

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