What is the underlying problem in this case from NYCTA President Andy Byford’s perspective? What barriers to decision making were prevalent

What is the underlying problem in this case from NYCTA President Andy Byford’s perspective? What barriers to decision making were prevalent

Assignment Question(s):                                                         (Marks 5)

  1. What is the underlying problem in this case from NYCTA President Andy Byford’s perspective?   (2marks)
  2. What barriers to decision making were prevalent before Byford’s arrival? Explain.    (1.5 marks)
  3. Which Nonrational decision making model does Byford employ? How?   (1.5 marks)
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